Privacy Policy

Privacy Policy for Kaizen Home

Introduction

Welcome to Kaizen Home. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase. By using our services, you agree to the practices described in this policy.

1. Information We Collect

We collect the following types of information to provide better services and improve your shopping experience:

1.1 Personal Information

  • Name

  • Email Address

  • Phone Number

  • Billing and Shipping Address

  • Payment Details (processed securely via third-party payment gateways)

1.2 Non-Personal Information

  • IP Address

  • Browser Type

  • Device Information

  • Cookies and Tracking Data

1.3 Marketing Data

  • Preferences and interests based on browsing behavior.

  • Feedback and reviews submitted.

  • Responses to surveys and promotional offers.

2. How We Use Your Information

We use the data collected for the following purposes:

  • Order Processing: To process transactions, fulfill orders, and deliver products.

  • Customer Support: To manage inquiries, resolve issues, and provide assistance.

  • Marketing and Advertising: To send promotional materials, personalized offers, and retargeting ads.

  • Improvement of Services: To analyze browsing patterns, improve our website, and optimize user experiences.

  • Legal Compliance: To meet regulatory requirements and prevent fraudulent activity.

3. Sharing Your Information

We may share your data with the following third parties:

  • Suppliers and Manufacturers: To facilitate order fulfillment, deliveries, and warranty claims.

  • Service Providers: Payment processors, delivery partners, and marketing platforms.

  • Analytics Providers: Tools like Google Analytics and Facebook Pixel to analyze website traffic.

  • Advertising Platforms: Social media platforms and online advertising networks for retargeting campaigns.

  • Legal Authorities: If required by law or to protect our legal rights.

We ensure that all third parties adhere to strict data protection standards.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, track preferences, and serve targeted ads.

  • Essential Cookies: Required for website functionality.

  • Performance Cookies: Analyze site performance and user behavior.

  • Marketing Cookies: Deliver personalized ads and measure marketing effectiveness.

You can manage cookie preferences through your browser settings.

5. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy or to comply with legal obligations. Once no longer required, data is securely deleted.

6. Your Rights

You have the following rights regarding your personal data:

  • Access: Request a copy of your data.

  • Correction: Update inaccurate information.

  • Deletion: Request removal of data, subject to legal requirements.

  • Objection: Opt-out of marketing communications.

  • Data Portability: Transfer your data to another service provider.

To exercise these rights, please contact us at [insert email address].

7. Security Measures

We implement industry-standard security measures to protect your data against unauthorized access, alteration, and disclosure. These include SSL encryption, secure payment gateways, and regular vulnerability assessments.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, so we encourage you to review their policies before providing any data.

9. Children’s Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect data from minors without parental consent.

10. Changes to This Privacy Policy

We reserve the right to update this policy as needed. Any changes will be posted on this page with the updated date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us at:

Email: info@kaizenhome.co.uk
Address: Kaizen Home, 128 city road London ,United Kingdom.

Effective Date: 29th Dec 2024